How it works

A calm, clear way to find a trusted bathroom fitter in Glasgow.

Five steps. Stonewater handles the matching and the ongoing quality checks. Your matched fitter handles the bathroom. You stay in control throughout.

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  1. 1

    Tell us about your project

    Share a few quick details on the quote form, your postcode, the kind of bathroom and what you have in mind.

  2. 2

    We match you with a vetted local fitter

    We pick a checked tradesperson from our Glasgow network who suits your job, your area and your timeline.

  3. 3

    You get a quote and meet the fitter

    No pressure. Talk it through, ask questions, change your mind. Move forward only when you are ready.

  4. 4

    The fitter carries out the work

    Your matched fitter delivers the build directly, with their own insurance and any guarantees they offer.

In more detail

What actually happens at every stage.

Each step shows what you do, what Stonewater does and what your fitter does. No fuzzy edges.

  1. Step one

    Tell us about your project

    It takes a couple of minutes. You share your postcode, the kind of bathroom you are thinking about, an idea of timing, and anything specific we should know. There is no obligation and no phone tag.

    You

    Fill in the quote form with what you have in mind.

    Stonewater

    We read every enquiry properly, not via a chatbot.

    Your fitter

    Not involved yet.

  2. Step two

    We match you with a vetted local fitter

    We pick a fitter from our network based on the kind of job, where you live and who has availability that suits. We are matching for fit, not just availability. If we cannot match you well, we will tell you honestly.

    You

    Sit tight while we do the work behind the scenes.

    Stonewater

    Match you with a checked local fitter we already trust.

    Your fitter

    Briefed on your job and contacts you to arrange a visit.

  3. Step three

    You get a quote and meet the fitter

    Your fitter visits, walks through your space, listens to what you want, and goes away to put together a proper quote. You decide what to do next on your own time. No pressure from us either.

    You

    Meet the fitter, ask questions, take your time.

    Stonewater

    Available if you want a sanity check or another option.

    Your fitter

    Quotes the work clearly and answers your questions.

  4. Step four

    The fitter carries out the work

    Once you give the go ahead, your fitter delivers the work directly. That includes any plumbing, electrics, tiling and finishing trades they need to bring in. They invoice you, they hold the insurance and they stand behind the workmanship.

    You

    Live alongside the work, ask the fitter anything as it goes.

    Stonewater

    Quietly in the background, available if anything wobbles.

    Your fitter

    Carries out and finishes the bathroom installation.

  5. Step five

    We keep checking quality

    After the work is done we get back in touch. We ask how the fitter was, how the build went and whether anything needs flagging. That feedback feeds straight into the network, fitters who consistently deliver stay in, those who slip do not.

    You

    Share an honest review of how it went.

    Stonewater

    Listen, log it, and act on patterns we see across the network.

    Your fitter

    Held to the standard their previous work set.

Who does what

Clear lines, no surprises.

One of the most common worries when going through a matching service is, who is actually responsible for what. Here is the simple version.

What Stonewater does

Vets and chooses the fitters in the network. Matches you with the right one for your job. Stays in touch and keeps checking quality job by job.

What your matched fitter does

Quotes the work, runs the build, brings in any other trades needed, invoices you directly, holds the insurance, and stands behind the workmanship.

What you decide

Whether the quote is right for you, when the work happens, and what materials you go with. No pressure either way.

Stonewater guarantees the care that goes into matching and ongoing quality checks. The workmanship itself is the fitter’s responsibility, under their own insurance and any guarantees they offer on the work.
Continuous, not one off

Why our quality checks never really stop.

A one off background check at sign up is not enough. Trades change, teams change, pressure changes. We treat vetting as something that happens continuously, with every job feeding back into the network.

  • Documents and insurance re-verified on a set schedule.
  • Post job check ins with every homeowner we match.
  • Patterns watched across reviews and complaints, not single ratings.
Quick answers

Common questions, plainly answered.

Does Stonewater carry out the bathroom installation?
No. Stonewater is the matching and vetting service. Your matched fitter carries out the work directly, with their own insurance and any guarantees they offer on the build.
Do I pay Stonewater anything?
No. Getting matched is free for homeowners. You pay your matched fitter for the work they quote and carry out, not us.
What if I do not get on with the fitter you match me with?
That is fine. Tell us and we will try again or step back gracefully. You are under no obligation to use the first fitter we suggest.

Ready to start? Get matched with a vetted fitter

A couple of minutes on the form is all it takes. We will pick up from there.

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