How it works

How we fit your bathroom.

From free design visit to fixed written quote to handover, we handle every stage with our own team. You approve the design and the price before any work starts.

Book a free design visit
  1. 1

    Tell us about your bathroom

    Share a few details about your home, your space and what you have in mind.

  2. 2

    We survey and design

    We visit your home, measure up and design a layout that works for the room you actually have.

  3. 3

    You get a fixed written quote

    One price, itemised, no pressure. Take your time and change what you want before you commit.

  4. 4

    We fit your bathroom

    Our own team does the plumbing, tiling, electrics and joinery, then clears up and hands it back.

In more detail

What actually happens at every stage.

Each step shows what we do and what you do. No fuzzy edges.

  1. Step one

    Tell us about your bathroom

    It takes a couple of minutes on the quote form. You share your postcode, the kind of bathroom you are thinking about, an idea of timing, and anything specific we should know. There is no obligation and no phone tag.

    What we do

    Read every enquiry properly, not via a chatbot.

    What you do

    Fill in the quote form with what you have in mind.

  2. Step two

    We survey and design

    We come to your home, measure the room and talk through what you want. Then we design a layout that works for the space you actually have, not a showroom ideal. We bring suggestions on suite, tiles and fittings that suit your budget.

    What we do

    Visit your home, measure up and put together a proper design.

    What you do

    Show us the space and tell us what you want from it.

  3. Step three

    You get a fixed written quote

    We send you one price, itemised, with the suite, tiles, fittings and all labour listed. No estimate, no ballpark, no surprise costs mid job. Take your time, change what you want, and move forward only when you are ready.

    What we do

    Put together a fixed, itemised written quote.

    What you do

    Review the quote, choose your options and give the go ahead when you are ready.

  4. Step four

    We fit your bathroom

    Our own team handles the plumbing, tiling, electrics and joinery. We protect your floors, remove the waste and keep the working hours we agreed with you. When we finish, we walk you through the work and hand the room back clean.

    What we do

    Carry out the full installation with our own fitters, then clear up and hand over.

    What you do

    Give us access and tell us straight away if anything is not right.

Who does what

Clear lines, no surprises.

Here is a simple breakdown of what we handle and what we need from you.

What we do

Survey and measure your room. Design the layout. Supply the suite, tiles and fittings. Carry out the plumbing, tiling, electrics and joinery. Protect your home, remove the waste and guarantee the work.

What you do

Tell us what you want. Choose from the options we bring. Approve the quote before we start. Give us access. Tell us straight away if anything is not right.

Our workmanship guarantee covers the fitting work we carry out. Manufacturer warranties on the suite and fittings pass to you.
Aftercare, not just handover

We do not disappear once the tiles are down.

Handover is not the end. Our workmanship guarantee covers the fitting work we carried out, and the manufacturer warranties on the suite and fittings pass to you. If something is not right after we hand back, we come back and put it right.

  • Our workmanship guarantee covers the fitting work we carried out.
  • Manufacturer warranties on the suite, tiles and fittings pass to you.
  • If something is not right after handover, we come back and put it right.
Quick answers

Common questions, plainly answered.

How long does a bathroom take?
It depends entirely on the scope. A straightforward swap is quicker than a full rip out and reconfiguration. We give you a realistic programme at the quote stage so you know what to expect before we start.
Do you supply the suite or do I?
We supply everything, the suite, tiles, fittings and brassware, as part of the fixed quote. You can also supply your own if you have something specific in mind, and we will price the fitting only.
Do I need to be home during the work?
You do not need to be there every day, but we need access and someone to check in at key stages. We agree working hours with you up front and keep you posted on progress.
Will you take away the old bathroom?
Yes. Stripping out and removing the old suite and waste is included. We protect your home on the way through and leave the space clean at handover.
When do I pay?
Payment terms are set out in the written quote, with a deposit to secure the slot and the balance on completion. There are no surprise costs mid job.
What happens if something goes wrong?
Tell us straight away and we come back to put it right. Our workmanship guarantee covers the fitting work, and manufacturer warranties on the suite and fittings pass to you.

Ready to start your bathroom?

A couple of minutes on the form is all it takes. We will arrange a free design visit and a fixed written quote.

Book a free design visit